If everyone used commonsense to build and publish websites, we wouldn't need Jakob Nielsen's insights. The true value of his reports comes from his delivery of why social media usability is important. I've paid hundreds for his reports, but not this time, this one is free. If you are serious about making technology work, I recommend you download "Streams, Walls, and Feeds".

Years ago I impressed prospects with the marketing catchphrase "I've

I recently endured a public spat between a Facebook Group

Own a smartphone or iPad? Great! Welcome to the marvelous mobile marketplace. But before you congratulation yourself on having a brilliant strategy, consider this. It takes more than a hardware purchase, or a new app to create an effective strategy, it requires an intimate knowledge of flow

Facebook users awoke this month to a completely new page

Remember waking up Easter morning to the sight of a

I'm basking in the afterglow of the first annual Listening

For the very first time, the people of Samoa were

Thank goodness Thanksgiving is over. Now all we have to

I was shocked to receive an email from a client

Just left this mornings session for NSA Bloggers facilitated by

Looking for quick way to leverage your online marketing efforts?

Before we go any further, I've just got to ask,

Poor production quality upstaged the message. The audio was drowned out by background noise, the talent silhouetted by poor lighting. Professionals wind up looking like amateurs whenever the choose to focus on "cool" technology over production standards.

Making COFFEE Work - When Coffeemakers go bad!

Has poor inbound communitcations make your organization "Hard of Listening"? Take this Virtual Hearing Test to make sure you're getting the right messge, to the right prospects, at the right time!

Can you imagine the impact to your organization of being mentioned on the front page of the Wall Street Journal? For Lydia Ramsey, author of Manners That Sell, adding the Polish that Builds Profits, it's more than wishful thinking. Lydia is quoted in today's edition in an article on one of Lydia's favorite topics, business email etiquette.

Congrats on surviving the Holidays, but watch out for the New Year Internet Marketing Blitz!

Are you blogging more and enjoying it less? Use these tips to control your message and your brand.

If you want to connect with qualified prospects, you can't wait for them to come to you. You have to meet them where they are. Increasingly, it's through Mobile Apps. Learn how you can cash in on the trend without breaking the bank.

An article mentioned in this weeks Bloomberg BusinessWeek Tech Insider

  I have to wade through a bunch of technology

This extraordinary message appeared in my inbox last week. I

You've been contacted for an interview by the media? They